COVID-19

Precautions and initiatives 

Here you will find the full program as it gets connfirmed by our partners and collaboraters. Further down you will be able to read a description of what the main activities include each day. Changes and updates will occur.

DANISH HEALTH AUTHORITIES:

The Danish Health Authority SSI - https://www.sst.dk/en/english

Covid19 general information - https://en.coronasmitte.dk/

Ministry of Foreign Affairs of Denmark - https://um.dk/en/travel-and-residence/coronavirus-covid-19/

CONFERENCE VENUES

COMWELL HOTEL AND UCN CAMPUS

RESPONSIBILITIES OF DELEGATES (ONSITE)

  • If you are experiencing any symptoms of COVID-19 or running a fever, please take your temperature prior to departing for the resort. Please seek medical attention and contact us to reschedule your visit.

  • You have been exposed to someone who has tested positive for COVID-19 in the last 14 days.

  • You have a compromised immune system or are considered “high risk.”

  • Keep a safe distance at all times when in line or waiting.

  • Wipe down doorknobs and other surfaces or objects before touching if not certain.

  • Wipe down your luggage handles prior to our staff picking up.

  • Sanitize hands prior to entering restaurants, bars and casino.

  • Only one person should occupy an elevator at a time, unless staying in the same room.

  • Avoid shaking hands or engaging in any unnecessary physical contact

WHAT CAN YOU DO AS A GUEST

  • As a guest at Comwell, we recommend that you follow government guidelines

  • Wash your hands frequently and use our hand sanitiser dispensers

  • Cough or sneeze into your elbow. The Danish Health Authority also recommends that you sneeze into a paper handkerchief, which should be disposed of immediately

  • Limit physical contact

  • Keep your distance

  • Follow the signs at our hotels concerning the maximum number of guests allowed in rooms

  • Use masks where instructed, in all public areas

  • If you are ill or show symptoms of coronavirus, we ask that you stay at home.

RESPONSIBILITIES CONFERENCES MEMBERS/STUDENTS

  • Hand Washing/sanitizing

  • COVID-19 Training

  • Personal Protective Equipment (PPE)

  • Team Members to get their temperatures taken prior to each shift.

  • Staying home if they exhibit any symptoms of COVID-19 or have been in contact with anyone who has tested positive.

SERVICES OFFERED TO DELEGATES

  • Test facilities including test staff (quick tests)

VENUE AND CONFERENCE HOTEL RESPONSIBILITIES

  • Our doormen will be wearing face coverings and gloves.

  • Our doors may be propped open to reduce the number of hands touching the handles.

  • Our bellmen will be wearing face coverings and gloves, and will disinfect your luggage handles before handling.

  • There will be health and hygiene reminders throughout the property, including the back of the house, reminding guests and Team Members the proper way to wear, handle and dispose of face coverings, gloves and other personal protective equipment (PPE). Signage will also remind guests and Team Members the recommended way to wash hands, sneeze and to avoid touching their faces.

  • Guest elevator buttons and handrails will be cleaned continuously.

  • Only one person should occupy an elevator at a time, unless members of the same family or staying in the same room.

  • Guest laundry and dry-cleaning services will be available using contactless pick-up and delivery protocols.

WE HAVE TAKEN THE FOLLOWING PRECAUTIONS SO THAT YOU CAN VISIT US SAFELY

  • HYGIENE/CLEANING

  • Extended cleaning procedures – with a special focus on cleaning contact surfaces in rooms, meeting rooms and restaurants.

  • Hand sanitiser dispensers are available in common areas within the hotels.

  • Official guidelines are clearly on display.
     

  • FOOD AND SERVICE

  • We strive to serve meals and food in portions at buffets. We are serving food on smaller plates, and we have a strong focus on hygienehave a strong focus on good hygiene 

  • Naturally, we comply with the authorities' social distancing requirements within our restaurants, and have introduced "double seating" so there is plenty of space

  • All contact surfaces are disinfected and serving utensils are replaced regularly

  • Gloves/sanitiser will be available in several places in the serving area.
     

  • RESTAURANTS AND BARS

  • Restaurant and bar will be closed to 15th of March 2021. The serving will take place in the hotel room

  • Restaurants and bars will close no later than 2 AM

  • Drinks can be ordered and enjoyed at the bar until 22:00, but you cannot sit down at the bar itself

  • All guests must wear masks when not seated  

  • USE OF FACE MASKS

  • All guests and staff must wear face masks in all public areas at our hotels except when seated in our restaurants and bars

  • There is no requirement to use a face mask in meeting rooms or private dinning rooms

  • MEETING ROOMS

  • We ensure the necessary distancing between participants, in compliance with the authorities' requirements

  • We provide continuous ventilation in meeting rooms

  • Pens and pads of paper in meeting rooms are replaced every day

  • Technical equipment is disinfected before use

  • There is no requirement to use a face mask in meeting rooms´
     

  • CO-WORK AREAS

  • Co-Work areas will be closed to 15th of March 2021.

  • Co-Work has reopened, so you can now use the flexible workstations in our Co-Work areas.  

  • Co-Work will be open to guests as well as external clients.

  • Hand sanitiser will be available on all tables in the Co-Work area, and contact surfaces will be wiped regularly.

  • Hand sanitiser and gloves are available at the coffee stations.

  • Adequate distance between seats is ensured.

  • GYM

  • Gym will be closed to 15th of March 2021. 

  • Whether or not the gym is open will vary from hotel to hotel. Contact the hotel you are visiting for more information.

  • SPA

  • Spa will be closed to 15th of March 2021

  • Extended cleaning procedures

  • Hand sanitiser dispensers will be available

  • Official guidelines are clearly on display

  • We are limiting the number of guests at the spa using visiting intervals in order to maintain social distancing

  • There are signs displaying the maximum number of guests per spa activity (sauna, baths, etc.).

  • Spa guests who are staying at the hotel are advised to shower in their own rooms before visiting the AquaSpa

SAFE TRANSPORTATION

FROM AIRPORT, SOCIAL ACTIVITIES ETC.

INDIVIDUAL TRANSPORT FROM THE AIRPORT (AAL)

  • If you are experiencing any symptoms of COVID-19 or running a fever, please take your temperature prior to departing for the resort. Please seek medical attention and contact us to reschedule your visit.

  • You have been exposed to someone who has tested positive for COVID-19 in the last 14 days.

  • You have a compromised immune system or are considered “high risk.”

BUS TRANSPORT

  • Hand Washing/sanitizing

  • COVID-19 Training

  • Personal Protective Equipment (PPE)

  • Team Members to get their temperatures taken prior to each shift.

  • Staying home if they exhibit any symptoms of COVID-19 or have been in contact with anyone who has tested positive.

CONFERENCE HOTELS

ZLEEP HOTEL, MILLING HOTEL, SCANDIC HOTEL, CABINN HOTEL AND COMWELL HOTEL

INDIVIDUAL TRANSPORT FROM THE AIRPORT (AAL)

  • If you are experiencing any symptoms of COVID-19 or running a fever, please take your temperature prior to departing for the resort. Please seek medical attention and contact us to reschedule your visit.

  • You have been exposed to someone who has tested positive for COVID-19 in the last 14 days.

  • You have a compromised immune system or are considered “high risk.”

BUS TRANSPORT

  • Hand Washing/sanitizing

  • COVID-19 Training

  • Personal Protective Equipment (PPE)

  • Team Members to get their temperatures taken prior to each shift.

  • Staying home if they exhibit any symptoms of COVID-19 or have been in contact with anyone who has tested positive.

OTHER

VOERGAARD CASTLE, TECH COLLGE 

MONDAY September 27

Network/Social Day

  • Hotel Industry Analytics & Simulated Revenue Management Workshop (UCN Campus)

  • Deans and Directors Workshop (UCN Campus)

  • Social activity trip 

  • EuroCHRIE menu dinner (Aalborg City)

TUESDAY September 28

Professional Development Day

  • Opening ceremony (UCN Campus)

  • Inspirational speaker (UCN Campus)

  • Practical, Educational & Research Workshops (Tech College and UCN Campus)

  • Welcome reception (Utzon Center)

WEDNESDAY September 29

Academic / Educational

  • Inspirational speaker (Comwell Hotel)

  • Concurrent sessions (Comwell Hotel)

  • Lecturer's Lounge/Symposium (Comwell Hotel)

  • 'Fyraftensbajer' (thank you for today beer)

  • Northern Street Food Night (UCN Campus)

THURSDAY September 30

Academic / Educational

  • Inspirational speaker (Comwell Hotel)

  • Concurrent sessions (Comwell Hotel)

  • 'Fyraftensbajer' (thank you for today beer)

  • Danish Høstfest/Gala Dinner (Voergaard Castle)